As a translation service provider, our aim is to be able to meet all of our customers’ needs, regardless of the area of expertise and language combinations involved. In order to ensure this versatility, we rely on a network of more than 1000 translators who only translate into their native language and who are internally assessed for each language and area of expertise. This rigorous approach has earned us ISO 9001 quality certification since 2006 for our translation agency in Lyon.
As part of our quality approach, our project process includes the following steps:
Our turnaround times are defined according to a number of factors:
For significant volumes, and to reduce turnaround times; we can have several translators work on the translation at the same time. We can also offer rapid translations if, for example, the customer requires the meaning of a foreign-language document, which is not intended for publication or sharing.
Our translation pricing system is based on the number of words contained in the documents to be translated (source documents). However, so that our customers do not pay the full rate for sections that are repeated within documents to be translated, we use specialised translation software (CAT) to detect repetitions in files. This enables us to reduce the cost of translations, offer swifter turnaround times and ensure translation consistency, by reusing the same words or sentence fragments throughout the translation. So that our regular customers enjoy even greater benefits, we can also create translation memories which are used as a reference for each new order.
The vast majority of our translations are invoiced per source word, i.e. the number of words in the files or documents to be translated. The rate per source word depends on the language combination and field involved. It can vary from €0.10 to €0.25 per word depending on the language combination, the specialist translation field and the level of language required. The overall cost of a translation will vary according to a number of other factors, including:
urgent requests may incur additional costs.
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